The company has said that no personally identifiable information has been shared with any third party
Several recent reports had claimed that Nokia smartphones were sending user data in encrypted signals to servers located in China. However, rubbishing all these reports, HMD Global has issued a press statement and claimed that its device activation client meant for China variant was mistakenly included in the software package of a single batch of Nokia 7 Plus phones.
HMD’s official statement read, “We have analysed the case at hand and have found that our device activation client meant for our China variant was mistakenly included in the software package of a single batch of Nokia 7 Plus phones. Due to this mistake, these devices were erroneously trying to send device activation data to a third party server.”
NRK, a Norwegian based broadcaster had first revealed that Nokia smartphones were sending information to servers located in China. The broadcaster had also claimed that it had information and proof about the same as well.
Data never processed
The company also says that the data that these smartphones were trying to send was never processed in the first place. It also claims that it is impossible to identify any person based on the data in question.
Its official statement continued, ” This error has already been identified and fixed in February 2019 by switching the client to the right country variant. All affected devices have received this fix and nearly all devices have already installed it.
HMD said that all device data of Nokia phones other than the China variants is stored at HMD Global’s servers in Singapore provided by Amazon Web Services.