Experience Stores: Touch it, Try it and May be Buy it?

Gartner has recognized a new niche technology: CX or customer experience, but major Indian appliance retailers are way ahead in creating such “engaging” marketing Gartner’s 2019 Customer Experience Innovation survey, reveals that three out of four organizations surveyed, increased investments in customer experience (CX) technology investments in 2018. The survey suggests that when organizations grow … Continue reading Experience Stores: Touch it, Try it and May be Buy it?